Coasters and Magnets
They're made by different companies, so they'll be shipped and arrive separately. Also, they're only manufactured when your order is placed, which adds some time to how long it'll be before you receive them. Generally, you can expect them to arrive within 10-12 business days.
Returns and Refunds
Received a damaged item? Were you sent the wrong thing? Not exactly what you expected? I don't want you unhappy with what you got. I accept returns up to 45 days after the date the order was placed.
What to Do
Send me an email with your order number and the item you'd like to exchange or return. Please include a photo of the item, if damage is the reason for the return.
Don't ship anything back to the mailing address on your package — returns MUST be sent to me in Toronto. When I receive your email, I'll include my return mailing address in my reply.
I can't cover the return shipping costs, but you can send it at the cheapest rate available. Once I receive the item, I'll issue your refund or arrange for an exchange, if you got the wrong thing.
Ask away > firstname.lastname@example.org.